Terms of Service

1. Service Description

Vogelview ("the Service") is an educational platform that interprets DNA files and medical test results to provide plain-English health insights. The Service is operated by Vogelview, Inc. ("we," "us," or "our").

Vogelview is not a medical device, clinical laboratory, or diagnostic tool. All interpretations are for educational and informational purposes only. The Service does not provide medical advice, diagnoses, or treatment recommendations.

2. Acceptance of Terms

By creating an account or using the Service, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We may update these terms from time to time, and your continued use of the Service constitutes acceptance of any changes.

3. Acceptable Use

• You must be at least 18 years of age to use the Service.
• The Service is for personal, non-commercial use only. You may not resell, redistribute, or sublicense reports or interpretations generated by Vogelview.
• You may only upload genetic data that belongs to you or for which you have obtained explicit, informed consent from the data owner.
• You may not attempt to reverse-engineer, decompile, or otherwise extract the underlying algorithms, knowledge base, or rule engine of the Service.
• You agree not to use the Service for any unlawful purpose or in a manner that could damage, disable, or impair the Service.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

5. Payment Terms

• One-time purchases (e.g., single report unlock) are non-refundable once the report has been generated and delivered.
• Subscriptions (e.g., Premium plan) are billed on a recurring basis. You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period, and you will retain access until that date.
• All prices are listed in US dollars unless otherwise stated. Applicable taxes may be added at checkout.
• We reserve the right to change pricing with 30 days' advance notice. Existing subscriptions will not be affected until renewal.

6. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal and genetic data.

• All genetic and medical data is encrypted at rest and in transit.
• We do not sell, share, or provide your genetic or medical data to third parties for advertising, research, or any other purpose.
• You may delete your account and all associated data at any time from your account settings. Deletion is permanent and irreversible.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

• Vogelview reports are not medical advice. They are educational interpretations based on curated, publicly available genomic and clinical research.
• The Service is not a substitute for professional medical testing, diagnosis, or treatment. Always consult a qualified healthcare provider before making medical decisions.
• Genetic science is an evolving field. Associations and interpretations may change as new research is published. We make no guarantee that interpretations will remain current indefinitely.
• We do not guarantee the accuracy, completeness, or reliability of any interpretation provided through the Service.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VOGELVIEW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

9. Intellectual Property

All content, software, algorithms, designs, and branding associated with Vogelview are the property of Vogelview, Inc. or its licensors. You retain ownership of your uploaded data and generated reports, but grant us a limited license to process your data solely for the purpose of providing the Service.

10. Termination

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or otherwise misuse the Service. You may terminate your account at any time by deleting it from your account settings.

11. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you via email or through an in-app notification at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

13. Contact

If you have questions about these Terms, please contact us at our contact page or email legal@vogelview.health.